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Privacy Policy 2023 Version 6

The company is committed to protecting your personal information. This Privacy Policy relates to our use of any personal information we collect from you via the following services:

  • Any information entered into our portals and websites.
  • Any written communication from yourself to the company.
  • Any information provided during a call.

Our Approach to Privacy

The privacy and security of your personal information is very important to us. We want to assure you that your information will be properly managed and protected whilst in our hands.

The information we collect and how we collect it

Information you provide to the company

We may receive personal information about you, during the recruitment process and throughout the duration of your employment. This information may include

  • Basic personal details such as your name, address, e-mail address, telephone number, date of birth or age.
  • Payment information such as your bank name, sort code and account number
  • Information about health conditions that we may need for certain campaigns.
  • Information about your property, energy provider, broadband provider or other information required for a campaign.

We may use information to

  • Fulfil contractual obligations to our clients.
  • Improve our services by analysing responses and complaints.
  • Assess your eligibility & suitability for certain campaigns.
  • Verify your identity.
  • Provide you with communications relating to services purchased.
  • Provide you with communications for other opted in campaigns and services.
  • Ensure the security and stability of systems and prevent criminal activity.

How we share your information outside of the company

Your personal information may be shared with the companies associated with the campaigns you work on behalf of, so that we can obtain quotes and process orders.

Your IP Address may be shared with companies engaged in fraud tracking and prevention.

Your information may be disclosed

when we believe in good faith that the disclosure is:

  • Required by law.
  • To fulfil our contractual obligations with our clients.
  • To protect the safety of our employees, the public or our property.
  • Required to comply with a judicial proceeding, court order or legal process.
  • In the event of a merger, asset sale, or other related transaction.
  • For the prevention or detection of crime (including fraud).
  • Requested by regulatory bodies in the UK.

Your data will not be transferred by the company to any country outside of the United Kingdom for any reason except when you reside or operate outside the united kingdom. All processing, storage, administration or any other use stated in this policy will take place in the United Kingdom. The purposes and processing associated with your information will comply with all applicable data protection regulations, including the UK Data Protection Act, GDPR, and with our obligation to adequately protect and secure your personal information.

Security

We are committed to protecting the confidentiality and security of the information that you provide to us and we put in place appropriate technical, physical and organisational security measures to protect against any unauthorised access or damage to, or disclosure or loss of, your information.

You should also be aware that communications over the internet, such as email and instant message, are NOT secure, so please do not provide confidential information via these methods.

Our Websites and Portals may contain links to other third party websites and these other websites will be subject to their own privacy policies which may differ from this Privacy Policy, and you should consider carefully their privacy policies before submitting any personal information on them.

Update your information

Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date.

How to find out what information we hold about you

You have the right to request a copy of all the personal information we hold about you in a Subject Access Request.

  • In writing to the companies head office address available on our website, and you must include your full postal address and phone number so we can verify it is you requesting it, and we will send the information
  • to that same address only but registered post.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time for example, to keep it up to date or to comply with legal requirements. You should regularly check this Privacy Policy for updates. If there will be any significant changes made to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website.

How to contact us

For any questions or concerns relating to this Privacy Policy or our data protection practices, contact us at the phone number, postal address or via the contact form on our website.

public/privacy_policy.txt · Last modified: 2024/12/18 13:17 by cmadmin